Service Design for Business
A Practical Guide to Optimizing the Customer Experience
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design.
Specificaties
| ISBN/EAN | 9781118988923 |
| Auteur | Ben Reason |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Gebonden in harde band |
| Pagina's | 208 |
| Lengte | 229.0 mm |
| Breedte | 159.0 mm |