The Review Response Genre
Structures, Language, and Functions
Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers' responses to negative reviews posted by dissatisfied customers on TripAdvisor.
Specificaties
| ISBN/EAN | 9781032101651 |
| Auteur | Victor (Hong Kong Polytechnic University Ho |
| Uitgever | Taylor & Francis Group Limited |
| Taal | Nederlands |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 192 |
| Lengte | |
| Breedte |