Integrated Measurement - KPIs and Metrics for ITSM
A Narrative Account
A unique account of KPIs and metrics for ITSM that uses a fictional story to explain implementation at an operational level
Specificaties
| ISBN/EAN | 9781849283830 |
| Auteur | McLean, Daniel |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 186 |
| Lengte | |
| Breedte |