People Love You
The Real Secret to Delivering Legendary Customer Experiences
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember.
Specificaties
| ISBN/EAN | 9781118433249 |
| Auteur | Jeb Blount |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Gebonden in harde band |
| Pagina's | 192 |
| Lengte | 217.0 mm |
| Breedte | 149.0 mm |