The Customer Communication Formula
How to communicate with your customers and boost your customer service brand
In Charlotte Purvis' The Customer Service Formula, learn the formula she developed in response to a client request used in customer service environments with hundreds of Customer Service Professionals and millions of customers.
Specificaties
| ISBN/EAN | 9781946425812 |
| Auteur | Charlotte Purvis |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Gebonden in harde band |
| Pagina's | 172 |
| Lengte | |
| Breedte |